Utilities FAQs

The Ascension Parish Utilities Department operates two water systems in Donaldsonville, LA:

Ascension Consolidated Utility District No. 1 (ACUD1)

Service Area: Serving areas outside the City of Donaldsonville on the west bank of Ascension Parish.

Parish Utilities of Ascension (formerly Peoples Water Service Company)

Service Area: Serving inside the City of Donaldsonville.

For service and billing inquiries, please contact: 225-450-1200

After-Hours Emergency Contact ONLY

For after-hours emergencies ONLY (Donaldsonville customers only; not for billing or payments), please call 225-210-3030.

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Service Area: Darrow only, owned by the Parish of Ascension and managed by Baton Rouge Water.

For service inquiries, please contact: Baton Rouge Water at 225-952-7666.

• To report water trouble after 5:00 PM or before 8:30 AM, or during weekends or holidays, call: 225-926-3044

Water systems under private management should be contacted directly for service inquiries.

Gonzales Water Utilities

Contact: 225-647-2841

Prairieville-Ascension Water

Managed by Baton Rouge Water. For inquiries, contact 225-952-7666.

Please contact National Water Infrastructure at 225-673-3156.

24/7 Emergency Support: 225-673-3156

St. Jude Subdivision in Donaldsonville -- Emergency: (225) 210-3030